With eCARS21 version 2.32 and above new functionalities are at your disposal to help you manage your Workshop Planning with increased efficiency and reliability.

Planning operations (making appointments, repair orders, allocating resources …) can be accessed from the graphical scheduling screen, making your employees’ work easier and quicker.

The different graphical displays give you an overall view of the Schedule and its progress at a glance. Warnings can also be added.

New features (planning, splitting a repair order into several tasks...) give you more control over the organisation of work.

These cards are destined for your loyal customers and will enable you to quickly identify them each time they visit you and propose dedicated offers.
Your best salesperson is the customer himself. It is easier to sell to a customer than to a prospect. Your concerns should centre around your customers. Secure customer loyalty. The customer is King…. Your customers deserve the DATAPASS distinction.
This new offer is based on a « key ring » card customised in your brand’s colours. It has a barcode on it and when used in conjunction with the eCARS21 DMS system, the DATAPASS card means the customer and his vehicle can be immediately and without mistake, identified when they arrive. No more waiting around at the workshop, no more searching for the vehicle papers…. It’s a customer’s dream…
The DATAPASS card is an innovative and efficient solution for securing customer loyalty. It will speed up the process of booking in your customer’s vehicle and give you that winning edge over the competition.
As well as the DATAPASS’s undeniable practical advantages, it is above all an ideal tool for developing customer loyalty and your customer base. It is a veritable marketing tool which also enables you to introduce additional and customised service offers (promotions, cleaning, courtesy car, etc.).
DATAPASS also offers privileged advantages for your best customers, including a «Platinium» member card, invitations to previews, exhibitions etc… Supported by your eCARS21 DMS, let your imagination run wild !

You can now communicate with your customers via SMS. Your customers will surely appreciate being informed that their vehicle is available at the workshop, for example…
Use your customers’ vehicles as a communication mechanism!
SMS is quick, modern, automatic, inexpensive, customised …. Remind your customers the day before about their workshop appointment, by SMS. Thank them the day after and ensure they are satisfied with the repairs. Let them know when work on their vehicle has been completed (eCARS21 SMS functions).
e-SMS is a new and efficient way of contacting prospects : Invitation to open days, reminder about the arrival of a new model, winter accessories sales campaign (eSVP21 SMS functions).
The SMS option means you save precious time.

Short training sessions can now be given via e-Learning. The new technology lets you perfect your skills without costly travel expenses.
Accessible remotely via Internet, this option uses a network (LAN, WAN or Internet) for quick connection and easy use and interaction.
ROI on a software solution is achieved through high level user training. The better trained users are, the better armed they will be to use the tools put at their disposal. Even if they are simple and user-friendly, no less rich in terms of features and evolutions, users still need refresher courses to keep them up to date and take advantage of new features.
Centralized training is an absolute must for product training, important new features… for refresher courses, e-Learning is an efficient, cost-effective solution.
The training is efficient as it is short (half an hour) but concentrated on a specific subject. It can also be recorded and studied again by your staff. 
It is cost-effective as it doesn’t involve any travel expenses, and your staff don’t have to leave the work environment.
A library of personalised, entertaining and interactive training sessions, combined with a real innovation in teaching …….DATAFIRST Polska catalogue